Job Description

Key Responsibilities:

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Co-ordinating internally and externally for task follow up and status. Acting as the point of contact between the Ops and various internal/external stakeholders

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Scheduling a meeting, drafting MOM and follow ups

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Manage the AVP's daily, weekly, and monthly calendar end to end

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Communication and collaboration with different locations and leaders (Dept. heads, managers, and key stakeholders)

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Drafting & designing SOPs (Objective, Flowchart, RACI, Escalation Matrix, Roles & responsibility Matrix, process measurements)

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Assistance in execution of Pilots and special projects

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Tracking the department OKR's

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Internal PPT and document creation for presentation

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Governance with IT and Admin team

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Involvement in Fun activities management and other departmental celebrations

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Update process documentation (Version, validity, stakeholder review & approval)

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Preferred Skills:

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- Manage the communication and uniformity of message across Locations
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- Act as a central point of contact between the AVP and functional leaders.
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- Manage Tasks and ensure effective completion.
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- Lead Department level Document/PPT preparation.
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Key Skills & Competencies:

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- Teamwork
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- Empathy
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- Positive Interpersonal Communication
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- Time Management
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- Working knowledge of MS office/Office 365 (Outlook, MS Excel, MS Word and PowerPoint)
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- Typing speed: 40 wpm
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- Process Documentation and basic Project management skills
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📌 Ops Coordinator (Lapkaman)
🏢 Advantmed India
📍 Lapkaman