The Technical Delivery Manager manages team in the implementation of technical solutions from initial scope to delivery, ensuring adherence to roadmap, time and budget constraints.
What you’ll be doing
- Implements workstreams in full cycle delivery of commercial outcomes for technology developments and solutions.
- Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.
- Coordinates with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
- Coordinates with multiple complex medium sized technical deliveries or a single large technical delivery.
- Monitors all actions and activities, from scope to delivery,
to ensure adherence to technical roadmap and time and budget constraints.
- Implements ways to improve team, process and service performance and suggest and implement changes to how the team operates.
- Implements the resolution of technical delivery problems and ensuring all parties involved are engaged in resolutions.
- Mentors and coordinates a diverse team to deliver medium-sized, technical projects within a specific domain which enable advantages for customers across a portfolio of projects.
- Engagement in improvement activities at both the local and community level
- Be part of a healthy, diverse and inclusive team.
Essential Skills / Experience
- Hold ITIL Foundation or similar certification and confidently display knowledge of incident management practice.
- Understand how incident management connects with change, problem, and other ITIL practices.
- Communicate clearly through professional verbal and written updates during incidents and coordination activities.
📌 Technical Delivery Manager (Bengaluru)
🏢 BT Group
📍 Bengaluru
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