We are looking for a detail-oriented and analytical Tech Support Engineer to join our team. The role involves campaign operations, customer engagement, data validation, reporting, and coordination between business and technical teams.
? Key Responsibilities:
• Manage end-to-end campaign setup, scheduling, and execution through Netcore
• Monitor and troubleshoot campaign performance issues
• Gather requirements from business teams and coordinate with technical teams
• Prepare, validate, and clean campaign data
• Use SQL and Excel for data validation and analysis
• Track campaign performance and maintain reports/dashboards
• Provide actionable insights and regular updates to stakeholders