NLocation- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)
NOnly apply Digital agencycandidates.
NRoles & Responsibilities -
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Act as the primary point of contact for assigned client accounts
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Manage day-to-day client communication, follow-ups, and relationship management
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Coordinate with internal teams across creative, media, content, SEO, and operations for smooth execution
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Ensure campaigns and deliverables are completed within agreed timelines and quality expectations
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Conduct regular client review meetings and maintain explicit communication on progress and deliverables
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Understand client objectives and ensure execution aligns with business goals
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Track project timelines, approvals, dependencies, and pending actions across teams
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Support strategy discussions, campaign planning, and client presentations
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Prepare reports, MOMs, presentations, and status updates for clients and internal stakeholders
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Identify client concerns proactively and ensure quick resolution through coordination with teams
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Build strong long-term client relationships and contribute to account growth opportunities
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Ensure high levels of client satisfaction, accountability, and
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ndelivery ownershipOur detailed job task role is listed here. For any candidate, expecting
Nto be interviewed, reading through this is mandatory for an interview
NKey Success Metrics
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Client retention and satisfaction levels
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Timely delivery of projects and campaigns
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Reduction in communication gaps and execution delays
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Strong coordination across internal teams and stakeholders
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Account growth through relationship building and proactive servicing
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Accuracy and quality inreporting, presentations, and communication
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nKey Skills
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Solid client servicingand stakeholder management skills
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Excellent verbal and written communication skills
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Strong coordination andfollow-up capabilities
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Ability to manage multiple accounts and priorities simultaneously
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Good understanding of digital marketing, branding, and campaign workflows
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Solid PowerPoint and Excel skills
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Problem-solving mindsetwith high ownership
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Ability to work in a fast-paced agency environment
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