Job Title: Junior Oracle APEX Application Support Engineer

nExperience: 2 Years

nLocation: Offshore

nEmployment Type: Full time

n

nJob Summary

n

nJunior Oracle APEX Application Support Engineer to provide day-to-day support for Oracle APEX applications. The role involves monitoring application performance, resolving user issues, troubleshooting database-related problems, and supporting production environments. The ideal candidate should have basic knowledge of Oracle Database, SQL, PL/SQL, and Oracle APEX.

Typical APEX support roles emphasize incident resolution, SQL/PLSQL troubleshooting, documentation, and SLA-driven production support.

n

nKey Responsibilities

n

n

n
Provide Level 1/Level 2 support for Oracle APEX applications.
n
Monitor production applications and resolve incidents within SLA.
n
Troubleshoot application, database, and user access issues.
n
Analyze SQL and PL/SQL code to identify and fix issues.
n
Assist in application deployments and post-release validation.
n
Create and manage incident tickets using ServiceNow, Jira, or similar tools.
n
Perform root cause analysis (RCA)



for recurring issues.
n
Monitor application logs and database performance.
n
Support data fixes and minor application enhancements.
n
Work with development teams to resolve defects.
n
Prepare user documentation and knowledge base articles.
n
Participate in application testing and user acceptance testing (UAT). These responsibilities are commonly expected in Oracle APEX support roles.
n

n

nRequired Skills

n

n

n
Basic knowledge of Oracle APEX.
n
Robust SQL and PL/SQL fundamentals.
n
Understanding of Oracle Database concepts.
n
Knowledge of HTML, CSS, and JavaScript (basic).
n
Familiarity with Oracle Forms/Reports is an advantage.
n
Basic understanding of REST APIs and JSON.
n
Experience with Git or other version control tools is a plus.
n
Knowledge of Linux/Unix commands is desirable.
n
Understanding of production support and incident management.
n
Positive analytical and problem-solving skills.
n

n

📌 Oracle Apex Support Engineer Bengaluru (India)
🏢 TRUGlobal
📍 India