It Support Engineer Gurugram

It Support Engineer Gurugram

13 Sep
|
ValuePoint
|
Gurugram

13 Sep

ValuePoint

Gurugram

Role & responsibilities

1)All activities related to Helpdesk.

2) Windows, Microsoft Outlook trouble shooting skills

3) Handling issues over phone

4) Support Desktops, Laptops, Printers & Scanners.

5) Monthly MIS report generation.

6) Experience on ticketing tool

7) Issues related to Hardware & Software (Installations & Troubleshooting)

8) Issues related to Anti-virus, windows patches and Encryption Software

9) Knowledge on basic Network & VPN issues troubleshooting

10) Excellent written and verbal communication very key.

📌 It Support Engineer Gurugram
🏢 ValuePoint
📍 Gurugram

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