Job Description

Job Description

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Key Responsibilities

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Functional Responsibilities

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Support and manage iScala Finance modules including:
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General Ledger (GL)
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Accounts Payable (AP)
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Accounts Receivable (AR)
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Fixed Assets
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Cash & Bank Management
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Financial Reporting
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Gather and analyze business requirements from finance stakeholders.
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Configure and support finance-related workflows and business processes.
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Support month-end and year-end financial closing activities.
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Work on issue resolution, process improvements, and system enhancements.
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Technical Responsibilities

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Perform techno-functional analysis and troubleshooting.
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Support interfaces, integrations, and data validations.
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Work on:
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SQL queries
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Stored procedures
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Data extraction and reporting
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Batch jobs and reconciliation activities
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Coordinate with technical teams for customizations and enhancements.
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Support ERP data migration and validation activities.
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Required Skills

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Functional Skills

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Solid understanding of finance and accounting processes
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ERP finance process expertise
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Financial reporting and reconciliation knowledge
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Understanding of procurement-to-pay and order-to-cash cycles
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Technical Skills

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iScala ERP support and customization
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SQL and database knowledge
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Reporting tools and data analysis
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Integration support and troubleshooting
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ERP data migration and validation
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Preferred Experience

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Experience in managed services / AMS support workplace
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Experience working with global customers
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Exposure to ERP integrations and automation initiatives
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Understanding of ITIL/support processes
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Soft Skills

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Solid communication and stakeholder management
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Analytical and problem-solving mindset
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Ability to work independently in global delivery environments
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Ownership and proactive support attitude
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Roles & Expectations

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Provide L2/L3 techno-functional support for iScala Finance operations.
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Coordinate with business users for issue analysis and resolution.
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Participate in enhancement, automation, and optimization initiatives.
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Ensure timely resolution of incidents and service requests.
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Support ongoing system stabilization and operational excellence initiatives.
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Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).
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📌 Iscala Support Consultant Pune
🏢 Jade Global
📍 Pune