Key Responsibilities
Provide L1 monitoring and support for Linux/Unix servers and infrastructure.
Monitor server health, availability, CPU, memory, disk space, and system alerts.
Perform basic troubleshooting of Linux OS, services, processes, and connectivity issues.
Handle incidents, service requests, and alerts in the ITSM/ticketing tool.
Perform basic user and access administration, including account creation, modification, and password-related activities.
Monitor and troubleshoot basic issues related to file systems, mounts, permissions, processes, and services.
Execute standard operating procedures (SOPs), checklists, and operational runbooks.
Perform basic Linux commands and troubleshooting using Shell/Unix commands.
Coordinate with L2/L3 Linux, Network, Database, Storage, and Application teams for issue resolution.




Escalate incidents within defined SLA timelines when resolution requires higher-level expertise.
Maintain proper documentation of incidents, troubleshooting steps, and resolutions.
Participate in scheduled maintenance activities, patching support, and server health checks.
Perform routine checks and ensure operational compliance with defined processes.
Support backup monitoring, batch/job monitoring, and scheduled activities as required.
Prepare daily/weekly operational reports and maintain support documentation.
Participate in shift-based support and rotational weekend/on-call activities, if required.

📌 Associate Engineer Linux Admin Csb Bank Navi Mumbai (India)
🏢 3i Infotech
📍 India