Role & responsibilities

Drive improvements in system reliability through proactive monitoring, automation, and incident response.
Design and implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to measure and maintain service health.
Develop and maintain monitors, dashboards, and synthetic transactions using tools such as Datadog, Splunk, AppDynamics, Grafana, or equivalent.
Utilize Application Performance Monitoring (APM) and telemetry tools to ensure applications meet expected service levels.
Troubleshoot and debug distributed systems deployed on cloud platforms, primarily involving Java and PostgreSQL.
Perform Linux system administration and develop automation scripts using Python, Go, Java, Shell, or similar languages.
Provide support for cloud applications across GCP, Azure, AWS, or PCF settings.
Manage production deployments and resolve deployment failures efficiently.
Work with CI/CD tools such as Bitbucket Pipelines, Bamboo, Harness, or GitHub Actions to streamline development workflows.
Apply solid knowledge of ITIL processes including Incident, Problem, Change, and Release Management.
Use ITSM tools like JIRA, Remedy, ServiceNow,



etc., for issue tracking and service management.
Collaborate effectively with cross-functional teams and communicate clearly with stakeholders.

Preferred candidate profile

Process Skills:
Experienced in SRE, Production Support, Incident Management, Release Management
Deep understanding in working on Agile process.
Positive understanding in DevOps process
Contribute to Production Releases, Incident Triage & Resolution
Contribute to team documents, incident history, known-error database.
Prepare & review Impact Analysis of Incidents, status reports to stakeholders.

Behavioral Skills:
Effectively collaborates and communicates with stakeholders and ensure client satisfaction
Resolve technical issues of incidents and explore workarounds for immediate resolution, identify permanent solutions.
Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
Work under the direction of SRE Architect
Develop model and set up proactive monitoring for transaction flows

📌 Application Sre Pune
🏢 Cloudxtreme
📍 Pune