Skills :
Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable
Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable
Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable
Certification :
Technology | IT Certifications | Any Certification
Skill Required:
Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
Fault Resolution-Test and fix faulty equipment
Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
Applications-L1 support for all application related issues" , "endtDate":null , "qualification":null , "companyId":15429 , "
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Executive Service Delivery Pune
🏢 Microland
📍 Pune
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