Job Summary

As a Customer Support Executive, you will be responsible for ensuring customer satisfaction by providing timely and effective support to our clients. You will serve as the first point of contact for customers, addressing their inquiries and resolving issues to ensure a positive shopping experience.

Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and skilled manner
Assist customers with order placement, product inquiries, and returns or exchanges
Resolve customer complaints and issues to ensure customer satisfaction
Work closely with other departments to address customer needs and improve overall customer experience
Maintain a high level of product knowledge to provide accurate information to customers
Identify and escalate priority issues to the appropriate team members
Assist in updating and maintaining customer records and databases

Requirements




Previous experience in customer service or a related field
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work well in a quick-paced workplace
Knowledge of Men s apparel and fashion trends is a plus
Proficiency in MS Office and customer service software

If you are passionate about men s fashion and providing exceptional customer service, we would love to hear from you. Please submit your updated resume.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive Mumbai
🏢 Powerlook Apparels
📍 Mumbai