Key ResponsibilitiesProduct Auditing & Visibility
Track listings: Catalog all newly launched items on various e-commerce channels.
Audit details: Verify accuracy of product descriptions, specifications, and layout displays.
Monitor visibility: Perform regular weekly checks on search placement across platforms.

Inventory Management
Reconcile stock: Run inventory audits to fix discrepancies for partner sellers.
Control levels: Track safety stock thresholds to prevent stockouts and deficits.

Order Fulfillment & Tracking
Enforce SLAs: Audit fulfillment speed to ensure 24-hour processing timelines.
Update customers: Provide proactive communication regarding shipping delays or updates.

Returns & Dispute Resolution
Log returns: Maintain detailed logs of incoming customer and courier returns.
Manage disputes: File financial or physical claims and monitor until resolved.





Reporting & Analytics
Data maintenance: Organize complex operational tracking metrics using Microsoft Excel.
Build dashboards: Generate performance reports for cross-functional management teams.

Qualifications & Skills
Platform Expertise: Proven experience managing multi-channel platforms (e.g., Amazon, Shopify).
Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables).
Analytical Mindset: Robust attention to detail for data reconciliation and auditing.
Communication: Excellent verbal and written skills for vendor and customer relations.
Time Management: Ability to resolve critical order backlogs within strict deadlines.

📌 Process Associate Pune
🏢 Turnaround International
📍 Pune