Job Title: MIS CUM BPO

Organization Name: NEC Corporation of India Ltd.

Reporting Relationship: Project Manager
Role Summary: We are looking for a MIS cum BPO who has experience in handling international customer through calls, texts and emails.

Job Responsibilities

Core Responsibilities of MIS Executive:
Solid proficiency in handling multiple tools such as ticketing tool (SNOW), through mails, from calls when it comes to data handling.
Robust proficiency in handling international customer through calls, texts and emails.
Experience in live projects that have been in place for at least one year.

Communication and Presentation Skills
Ability to communicate at top level on the thought and process behind the analysis.
Must understand and unpack briefing given by different departments and other key stakeholders.
Proven proficiency to clearly communicate to the stake holders in the exact manner that is being asked.
Must think fast under pressure.




Proficiency to understand requirements of management in terms of how they want the data to be presented.
Solid analytical and critical thinking skills.

Bonus Points
Knowledge of ticketing tool, incidents.
Experience working in retail domain.

Minimum requirements
MIS With inbound outbound call handling experience,
Qualification: - Graduate or equivalent
Ensure customer satisfactions by advising customers on preventative measures, appropriate solutions and configurations which may impact product performance.
Minimum 1 years experience.

Location - Bangalore/Noida

Specialization Description

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Level Description

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Staff Aug Mis Executive Noida
🏢 NEC
📍 Noida