Job Summary

The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention.

The role is encouraged to provide operational, functional, and mentoring support to the team as per the request and instruction from the line manager.

Responsibilities
Responsible for all Contract and Invoice Operations processes for specific cluster assigned
Responsible for quality assurance for the relevant cluster s Contract Invoice Operations activities
Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided
Liaise with OTC shared service centre to enable invoice payment
Liaise with the customer on Invoicing related issues
Ensure a 100% Compliance across all the areas of Invoicing and Audits
Take ownership and devise strategies with the Sales on the invoicing processes.




Reporting the Cash on metrics

Experience / Skills
Order to cash Fundamentals
Excellent Business English
Experience in Dispute management processes
Robust SAP, Excel skills
Experienced in working within shared service centres setting
Build and sustain excellent relationships with multiple collaborators
Able to work to tight deadlines
Awareness of controls and risk management
Multi-tasking with precision to accuracy

Barriers to Success in Role
Lack of drive and pro-activity
Lack of positive business English and interpersonal skills
Lack of attention to detail
Lack of influencing skills
Lack of analytical ability

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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