Manage customer interactions and ensure smooth order processing.
Handling RFQs, coordinating with internal teams, tracking deliveries, ensuring timely payment collection, and supporting audit documentation while maintaining robust customer relationships.
Handle customer inquiries including RFQ and provide timely responses
Prepare and submit quotations in coordination with internal teams
Receive and process Purchase Orders from customers.
Coordinate with internal departments (Planning, logistics) to obtain delivery schedules
Follow up with customers for GRN confirmation
Manage payment follow-ups and ensure timely receipt of payments
Experience in ERP systems (SAP or similar) is an advantage.
📌 Customer Service Executive Chennai
🏢 Prometo consulting
📍 Chennai
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