14 Sep
|
Presenza
|
India
We’re looking for someone to join us full time and take care of the day-to-day service operations at Presenza.
We’re currently getting more enquiries and bookings, and we need someone to take ownership of ensuring each service is properly planned, coordinated, and completed.
This is a hands-on role, especially in the beginning.
Your main responsibility will be managing the day-to-day operations - handling enquiries, speaking with customers, confirming bookings, coordinating companions, managing schedules and making sure every service runs smoothly.
At the same time, whenever required, you will also personally go as a companion and handle the service yourself. This is an important part of the role initially, as we want you to understand the customer experience and the service from the ground level.
You’ll also be involved in customer follow-ups, companion coordination, handling last-minute situations, collecting feedback and helping us improve our service processes.
We’re looking for someone who is trustworthy, responsible, comfortable with people, organised and willing to take ownership.
This is not a role where everything will already be defined. Since we are building Presenza at an early stage, you’ll be closely involved in figuring out what works, improving the process and making sure things get done properly.
Initially, the role will be a mix of:
Service Operations + Customer Handling + Companion Services + Coordination
As we grow, the role will naturally become more focused on managing the overall service operations and companion network.
If you’re someone who likes taking responsibility, solving problems and being involved rather than just following instructions, this could be a good fit.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
Work Location: In person
📌 Service Operations Executive (India)
🏢 Presenza
📍 India