Supervisory Responsibilities - Direct:

- · Sales Order Coordination: To prepare, process, and track sales orders from enquiry to dispatch.
- · Customer Communication: To coordinate with customers regarding quotations, order status, delivery schedules, and basic commercial clarifications.
- · Quotation & Documentation: To assist in preparation of quotations, proforma invoices, order confirmations, and related sales documents.
- · Inter-Department Coordination: To coordinate with production, purchase, and dispatch teams to track order status and delivery timelines.
- · Order Tracking & Follow-ups: To follow up on pending orders, payments, and dispatches, and update the sales team on order status.
- · Customer Database Management: To maintain and update customer records, enquiry logs, and order history in an organized manner.
- · After-Sales Support Coordination: To coordinate with service or support teams for customer complaints, service requests, or feedback.
- · Compliance & Accuracy: To ensure accuracy of sales data, pricing approvals, and documentation as per company policy.
- · MIS Reporting:



To maintain sales records and prepare daily/weekly/monthly MIS reports for management review.
- · Any other duties: Tasks assigned by management related to sales coordination and support, as updated from time to time.

REQUIRED EXPERIENCE:

- · 1 to 3 years of experience in sales coordination or sales support in machinery, manufacturing, or engineering industry.

REQUIRED QUALIFICATION:

- · Diploma or Bachelor’s Degree in Mechanical Engineering, Commerce, or Management.

Specific Skills (Specify Mandatory and Desirable):

- · Strong coordination and follow-up skills.
- · Good verbal and written communication.
- · Proficiency in MS Excel, ERP/CRM systems
- · Basic understanding of sales and order processing.
- · Ability to multitask and meet deadlines.
- · Customer-oriented approach.
- · Solid problem-solving skills and ability to troubleshoot issues.
- · Excellent communication skills in English, Hindi & Gujarati.
- · Excellent writing and presentation skills.

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Sales Coordinator (Vatva)
🏢 Armstrong Machinery
📍 Vatva