Position: Customer Relationship Executive
Location- Sec.68, Mohali
Experience: 0-5 years
Salary-15,000 to 35,000 per month
About the Role:
We're looking for a confident Customer Relationship Executive to become an expert on our EdTech platform, GoEdukify.
This is not a target-based sales role.
Key Responsibilities
- Learn and understand the GoEdukify platform in detail.
- Build and maintain robust relationships with existing clients.
- Handle calls, WhatsApp, emails, and follow-ups in a professional manner.
- Assist with inquiries, provide timely support, and ensure a great customer experience.
- Maintain accurate customer records and update the CRM system regularly.
- Coordinate with internal teams to resolve queries and ensure smooth communication.
- Track follow-ups and help improve customer satisfaction and retention.
- Good communication skills, a positive attitude, and basic computer knowledge are preferred.
Ideal Candidate
- Confident and comfortable communicating with clients over calls, WhatsApp, and email.
- Strong verbal and written communication skills.
- Customer-focused with a friendly, professional, and positive attitude.
- Good at building and maintaining long-term relationships with existing clients.
- Patient and skilled at understanding and resolving customer queries.
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
📌 Customer Relationship Executive (India)
🏢 Seasec
📍 India
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