Job Overview:

We are looking for an experienced Telecaller / Sales Coordinator with 5–10 years of experience in telecalling, customer handling, sales follow-ups, meeting coordination, and end-to-end sales support.

The ideal candidate should have excellent communication skills in English, Hindi, and Telugu, along with strong customer-handling, follow-up, and coordination skills.

Key Responsibilities:

- Make outbound calls to prospective and existing customers.
- Handle customer enquiries and provide accurate information about products and services.
- Understand customer requirements and identify potential sales opportunities.
- Follow up with leads regularly and maintain proper follow-up schedules.
- Explain products and services clearly to customers.
- Coordinate product/service demonstrations and customer meetings.
- Schedule meetings, appointments, and follow-ups with customers.
- Coordinate with the sales team to ensure smooth customer communication.
- Handle customer questions, concerns, and objections professionally.
- Track leads throughout the sales process, from initial enquiry to conversion.
- Maintain accurate customer and lead records.
- Maintain daily call, follow-up, meeting, and sales activity reports.
- Ensure timely follow-up with customers and avoid missed opportunities.
- Coordinate internally for customer requirements, meetings, demos, and onboarding.
- Build and maintain strong professional relationships with customers.
- Support the sales team in achieving business and sales targets.
- Assist with the complete sales process, including lead generation, follow-up, meeting scheduling, customer coordination, and conversion.

Required Skills:





- 5–10 years of experience in telecalling, customer handling, inside sales, sales coordination, or a related role.
- Excellent verbal communication and interpersonal skills.
- English, Hindi, and Telugu language skills are mandatory.
- Strong customer relationship and follow-up skills.
- Good understanding of sales processes and lead conversion.
- Strong convincing and negotiation abilities.
- Professional telephone etiquette.
- Positive meeting and appointment coordination skills.
- Ability to handle multiple leads and follow-ups efficiently.
- Basic computer knowledge and ability to maintain customer records.
- Good organizational and time-management skills.
- Target-oriented and responsible approach to work.

Preferred Experience:

Candidates with experience in the following areas are preferred:

- Telecalling and inside sales
- Customer relationship management
- Lead follow-up and conversion
- Meeting and appointment scheduling
- Sales coordination
- Customer onboarding
- End-to-end sales process management

Work Location:

Gachibowli, Hyderabad
Near AMB Mall

Work Environment

This is a full-time work-from-office position. The selected candidate will be required to work from our Hyderabad office and coordinate directly with customers and internal teams.

Candidate Profile

We are looking for a confident and experienced professional who can independently handle customer communication, lead follow-ups, meeting schedules, sales coordination, and day-to-day customer requirements.

Strong communication skills in English, Hindi, and Telugu are essential for this role.

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Senior Telecaller (India)
🏢 MakeRoot
📍 India