Job Description

Job Description – Tele Collection Executive

Position: Collection/Recovery Executive (Tele-Calling)

Location: 402, 4th Floor, IRIS Tech Park, Badshahpur Sohna Road, Sector 48, Gurugram, Haryana – 122018

Experience: 6 Months – 1 Year (Collections/Recovery)

Salary: ₹16,000 – ₹20,000 per month

Employment Type: Full-Time

Open Positions: 15

About the Role

We are looking for dynamic and result-oriented Collection/Recovery Executives to join our team.

The ideal candidate should have prior experience in tele-calling collections or recovery, strong communication skills, and the ability to negotiate effectively with customers to ensure timely payment recovery while maintaining a professional and customer-centric approach.

Key Responsibilities

- Make outbound calls to customers for overdue payment recovery.

- Follow up with customers and negotiate payment commitments.

- Resolve customer queries related to outstanding dues in a professional manner.

- Maintain accurate call records and update collection remarks in the CRM/system.

- Achieve daily, weekly, and monthly collection targets.

- Ensure adherence to company policies, compliance guidelines, and collection processes.

- Build positive customer relationships while maintaining professionalism during recovery calls.

- Escalate unresolved cases as per the defined process.

- Coordinate with internal teams to ensure smooth resolution of customer issues.

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Required Skills

- 6 months to 1 year of experience in collections, recovery, or tele-calling.

- Excellent verbal communication and negotiation skills.

- Strong customer handling and persuasion abilities.





- Basic computer knowledge and familiarity with CRM systems.

- Ability to work under pressure and meet collection targets.

- Good problem-solving and interpersonal skills.

- Positive attitude and willingness to learn.

Eligibility

- Minimum qualification: 12th Pass/Graduate (preferred).

- Experience in Banking, NBFC, FinTech, BPO Collections, or Recovery Process will be an added advantage.

- Immediate joiners will be preferred.

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Requirements

Required Skills

- 6 months to 1 year of experience in collections, recovery, or tele-calling.

- Excellent verbal communication and negotiation skills.

- Strong customer handling and persuasion abilities.

- Basic computer knowledge and familiarity with CRM systems.

- Ability to work under pressure and meet collection targets.

- Good problem-solving and interpersonal skills.

- Positive attitude and willingness to learn.

Eligibility

- Minimum qualification: 12th Pass/Graduate (preferred).

- Experience in Banking, NBFC, FinTech, BPO Collections, or Recovery Process will be an added advantage.

- Immediate joiners will be preferred.

Advantages

Salary: ₹16,000 – ₹20,000 per month

Requirements
Job Title: Field Collection Executive Location: Bihar Job Type: Full-Time Industry:



NBFC / BFSI / Telecom / Utility Collections Summary We are looking for a Field Collection Executive responsible for visiting customers and collecting outstanding payments while maintaining robust customer relationships and ensuring compliance with company policies.

Responsibilities Visit customers at assigned locations to collect outstanding payments Ensure timely and accurate cash/digital collections Follow up on overdue accounts and pending payments Maintain daily collection reports and submit to the supervisor Build and maintain good customer relationships Follow company policies, compliance, and ethical collection practices Coordinate with internal teams for dispute resolution and updates Requirements Minimum 6 month of experience in field collections Experience in NBFC / BFSI / Telecom / Utility collections preferred Must have own two-wheeler & valid Driving License Comfortable working in the field and achieving daily targets Male candidates only Benefits Salary: ₹13,000 Net Take Home Travel Allowance: ₹3,000 Statutory Benefits: PF + ESIC Incentives: Performance-based incentives (if applicable) Other pointers regarding this job Location: Bihar Age Criteria: As per company norms Gender: Male candidates only Eligibility: Minimum 6 month field collection / Recovery experience Qualification: 10th / 12th pass (Graduation preferred) Work Details: Field visits, payment collection, reporting Language Skills: Local language + basic Hindi preferred Experience: 6 months to 2 years in Field Collections (NBFC / BFSI / Telecom / Utility preferred)

Required Skill Profession

Financial Clerks

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