Job SummaryJob Overview

- Job Title: Senior / Lead Business Analyst - Insurance (Life, Wealth, Agency & Banca)
- Location: Bangalore
- Department: Insurance Strategy & Digital Transformation
- Experience Level: 7+ years
- Reporting To: Product Manager / Program Director

Candidate must possess a strong hybrid background. They should not only understand Core Life Insurance policy administration systems but must also demonstrate hands-on experience designing Advisor portals (Agency), configuring Wealth/Investment-Linked products (ILAS), and integrating native sales journeys within Banking platforms (Bancassurance).

Key Responsibilities

1. Domain-Specific System & Process Design

- Life & Wealth Management: Define, map, and implement end-to-end client and Advisor journeys for traditional Life products (Par/Non-Par) and Wealth/Investment-Linked Insurance Products (ILAS).
- Collaborate with Actuarial and Product teams to validate sales illustrations, product rules, calculations, and rate tables.
- Agency Channel: Design and optimize features for agent-facing portals, including Lead Management, Commission/Compensation structures, Sales Pipelines, and performance monitoring dashboards.
- Bancassurance (Banca) Channel: Map native digital sales journeys within partner bank ecosystems. Ensure automated, real-time data flow for quick customer onboarding via bank teller systems or digital banking applications.

- Business Analysis & Requirements Engineering

- Elicitation & Documentation: Lead requirement-gathering workshops with diverse stakeholders (Actuarial, Sales, Compliance, Operations, and IT).
- Author high-quality Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Agile User Stories.
- Process Modeling: Map "As-Is" vs "To-Be" workflows to optimize policy administration, claims processing, underwriter routing,



and digital onboarding.
- Gap Analysis & Product Configuration: Conduct detailed feasibility studies and gap analyses for onboarding new insurance products onto existing platforms.

- Project Execution & Governance

- Stakeholder Bridge: Serve as the crucial link between business leaders, channel partners (Banca banks/Agency heads), and the development team.
- Agile Delivery: Partner with scrum masters and product owners in sprint planning, backlog grooming, and prioritizing deliverables in Jira.
- UAT & Quality Assurance: Define test scenarios and coordinate User Acceptance Testing (UAT) to ensure software delivery aligns perfectly with compliance and product specs.

Skill Requirements

- Domain Knowledge: Deep understanding of the Life Insurance lifecycle (Recent Business, Underwriting, Policy Servicing, Claims) along with Annuity and Wealth Management portfolios.
- System Exposure: Hands-on exposure to Core Policy Administration Systems (e.g., LifeAsia, OIPA, Guidewire, etc.), Sales Illustration tools, and CRM/Agency Portals.
- Technical BA Toolkit: Proficient in Jira, Confluence, Visio/Lucidchart (for UML & process flows), and SQL/Advanced Excel for data profiling.
- Regulatory Acumen: Familiarity with local regulatory compliance frameworks governing Bancassurance partnerships and Wealth product distribution.

Qualifications & Experience

- Experience: 7+ years of Business Analysis experience in Financial Services, with at least 3 years explicitly focused on Life Insurance & Wealth/Investment-Linked lines.
- Education: Bachelor's degree in IT, Business Administration, or Finance (MBA or FLMI/ALMI certifications are a strong plus).
- Agile Certification: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe Product Owner/Product Manager (POPM) is highly preferred.

Other Requirements

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