Role: Support the sales team by managing enquiries, quotations, orders, customer communication and day-to-day sales coordination.
Key Responsibilities
- Coordinate sales enquiries, quotations and orders.
- Follow up with customers on enquiries, quotations and pending payments/orders.
- Coordinate with sales, inventory, service and logistics teams.
- Prepare sales reports, order status and customer records.
- Maintain accurate CRM/customer and sales data.
- Assist the sales team with documentation and order processing.
- Coordinate product availability, pricing and delivery timelines.
- Handle customer queries and ensure timely communication.
- Support the sales team in achieving sales targets.
Ideal Candidate
- 1–3 years of experience in sales coordination or a similar role.
- Good communication and customer-handling skills.
- Strong follow-up and coordination abilities.
- Basic knowledge of MS Excel, email and CRM/ERP systems.
- Organized, detail-oriented and proactive.
- Freshers with robust communication and coordination skills may also be considered.