14 Sep
|
Ace vision financial services
|
Noida
14 Sep
Ace vision financial services
Noida
Ace Vision Financial Services
Office No. A-1207
Urbtech Trade Centre
Sector 132, Noida -201304
Finance/ Credit Expert - Finance & AI Operations
Job Summary
The Credit Expert - Finance & AI Operations will be responsible for managing end-to-end home loan processing while leveraging Artificial Intelligence (AI) to improve productivity, accuracy, customer experience, and operational efficiency. The role combines finance expertise with digital and AI-enabled workflows to deliver faster and smarter financial solutions.
Core Responsibilities
Credit & Banking
* Customer eligibility assessment
* Credit appraisal and income analysis
* Loan file login and documentation
* Coordination with banks until sanction and disbursement
* Customer follow-up and relationship management
* Builder and banker coordination
* Daily MIS and reporting
AI & Digital Operations
* Use AI for loan eligibility calculations and customer proposals.
* Generate qualified emails, WhatsApp messages, and client communication using company-approved AI tools.
* Use AI to prepare document checklists, bank comparison sheets, and loan summaries.
* Assist in AI-powered calling campaigns by preparing scripts, FAQs, and customer responses.
* Use AI to analyze customer profiles and recommend suitable lenders based on eligibility and bank policies.
* Create presentations, reports, marketing content, and training material with AI support.
* Help automate repetitive office work using AI and digital tools.
* Maintain an AI knowledge base for banking policies, FAQs, and internal SOPs.
* Identify opportunities where AI can reduce turnaround time and improve customer satisfaction.
* Participate in AI training sessions conducted by the company.
Offline Responsibilities
* Coordinate with builders, banks, and legal teams.
* Verify physical documents whenever required.
* Attend project launches, customer camps, and banking meetings.
* Maintain professional conduct during field visits.
* Ensure AI-generated outputs are verified before use in customer interactions or official documentation.
AI Tools Expected to Learn
* ChatGPT
* Claude
* Gemini
* Microsoft Copilot
* Excel AI
* Google Workspace AI
* CRM Automation
* AI Calling Platform
* OCR & Document Automation Tools
Performance KPIs
* Monthly loan login files
* Sanction conversion ratio
* Disbursement volume
* Turnaround Time (TAT)
* Documentation accuracy
* Customer satisfaction score
* AI adoption and process improvement initiatives
* Quality of MIS and reporting
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Life insurance
Education:
- Bachelor's (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
📌 Finance Expert (Noida)
🏢 Ace vision financial services
📍 Noida