We are looking for a Team Lead – DC Operations to manage day-to-day delivery centre operations, ensure smooth shipment movement, and lead the operations team to achieve productivity, quality, and service-level targets.

Key Responsibilities

- Manage daily DC operations, including inbound, outbound, sorting, bagging, scanning, and shipment movement.
- Lead and manage ground-level operations staff, ensuring adequate manpower and productivity.
- Plan manpower deployment based on daily shipment volume and operational requirements.
- Monitor SLA, productivity, attendance, quality, and operational KPIs.
- Ensure timely processing and dispatch of shipments with minimum delays.
- Coordinate with Last Mile, Line Haul, Pickup, Security, and other teams for smooth operations.
- Monitor attendance, shift schedules, absenteeism, and manpower availability.
- Handle operational escalations and ensure timely resolution.
- Ensure compliance with company SOPs, safety standards, and process guidelines.
- Monitor shipment exceptions, damages, shortages, and misrouting and take corrective actions.
- Support hiring, onboarding, training, and performance management of operational staff.
- Manage vendor/contract manpower and ensure deployment as per requirement.




- Prepare and share daily operational reports and MIS with management.
- Drive continuous improvement initiatives to improve productivity and reduce operational costs.

Required Skills & Qualifications

- Graduate in any discipline; logistics/supply chain qualification is an advantage.
- 2–5 years of experience in warehouse, logistics, courier, e-commerce, or supply chain operations.
- Experience in managing a team of ground-level operational employees.
- Good knowledge of warehouse/DC operations and shipment handling processes.
- Strong manpower planning and team-management skills.
- Good communication and problem-solving abilities.
- Comfortable working in rotational shifts, including night shifts.
- Basic knowledge of MS Excel and operational MIS.
- Ability to work in a fast-paced and target-driven environment.

Key Competencies

- Team Leadership
- Manpower Planning
- Operational Excellence
- Productivity Management
- Problem Solving
- Stakeholder Management
- Process Compliance
- Data & MIS Management

Pay: ₹320,000.00 - ₹350,000.00 per year

Perks:

- Provident Fund

Work Location: In person

📌 Team Lead (Kumily)
🏢 Delhivery
📍 Kumily