Role Title : Quality Analyst
Experience : 1 to 3 Years
Please find below the job description and revert with your profile if the below give job profile matches your experience.
1. Share quality feedback to the Agents
2. Does QA of the work done by the Agents adhering to client guidelines
3. Work towards improving teams Performance
4. Providing feedbacks enhancing quality of the work
5. Should be able to prepare performance reports
6. Fluent in spoken and written English.
The Quality Assurance Analyst is responsible for supporting the planning, design and execution of system testing on easy to complex implementations. ... Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.