Role: Customer Care ExecutiveJob Responsibilities:• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.• Process orders, forms, and applications.• Follow up to ensure that appropriate actions were taken on customers' requests.• Refer unresolved customer grievances or special requests to designated departments for further investigationRequired skills:• Excellent communication skills• Time management skills• Organizational skills• Positive interpersonal skills• Team player• Decision-making skills• Ability to multi-tasking
📌 Customer Care Executive (Bengaluru)
🏢 Leading
📍 Bengaluru
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