At AS Watson, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the prospect to join our award-winning international family with over 17,000 stores across 31 markets in Asia and Europe, the ASW family welcomes you…
Why This Role Matters:
As an IT Systems Analyst, you will play a key role in ensuring our business systems are reliable, secure, and optimized to support our O+O (Offline + Online) business model. By partnering with business teams, technology partners, and vendors, you will help deliver seamless digital experiences that improve operations and contribute to putting a smile on customers’ faces every day.
What You'll Be Doing:
- Partner with business stakeholders, IT teams, and vendors to understand requirements and identify system improvement opportunities.
- Analyze business processes using a scientific and data-driven approach to enhance system performance and efficiency.
- Configure and optimize IT systems to support evolving business needs.
- Collaborate across teams to integrate systems and enable seamless data flow between applications.
- Monitor system performance, troubleshoot incidents, and ensure timely issue resolution.
- Perform regular system maintenance to support operational excellence.
- Maintain system security, integrity, and compliance with relevant standards and regulations.
- Support customer-focused solutions that enhance both online and offline business operations.
What You'll Bring:
- Strong expertise in system analysis, configuration, and continuous improvement.
- Proven ability to identify root causes and resolve technical issues effectively.
- A customer-focused mindset with a passion for delivering reliable technology solutions.
- Strong collaboration skills and the ability to work effectively with cross-functional teams and external partners.
- Excellent communication and stakeholder management ski
📌 System Analyst (Surat)
🏢 AS Watson
📍 Surat
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