Act as relationship manager for the Paid customers of NoBroker • Build sustainable relationships and trust with customer accounts through open and interactive communication • Identify and assess customers needs • Service customer in finding the right tenant / house as per the requirement of customer • Dial outbound and attend inbound calls of customer and leads • Use internal tools and methods to provide best possible service to the customer • Negotiate with leads on behalf of customer • Keep customer up-to date on the progress of his account • Follow communication procedures, guidelines and policies • Go extra mile to provide excellent customer service