We are looking for a Digital Adoption Specialist to join our team at Info Beans in Bangalore (HSR Layout)
If you have a knack for creating engaging user onboarding flows, in-app guidance, and interactive content using platforms like Whatfix, we'd love to connect.
Key Details
Role: Digital Adoption Specialist Experience: 2.5 – 5 years Location: Bangalore (HSR Layout) – Work from Office Shift: US Shift (5:00 PM – 2:00 AM IST) What You'll Do
Design and build interactive in-app content including Flows, Tasklists, Beacons, Tooltips, and Self-Help modules. Collaborate with multinational stakeholders to understand business workflows, enterprise software, and user personas. Drive digital adoption and help end-users seamlessly onboard and navigate complex applications. What We're Looking For
2.5+ years of experience across Instructional Design, Content Creation, Technical Writing, Customer Success, or Software Development. Familiarity with DAP tools (Whatfix experience is a solid plus). Strong analytical mindset and problem-solving skills. Basic understanding of enterprise applications (ERP, CRM) and web technologies (HTML, CSS, Java Script) is preferred. Why Join Info Beans?
Recognized as a Great Place to Work, Info Beans is a publicly listed digital transformation company driven by a culture of "Creating WOW". We offer a dynamic work environment with continuous learning and career growth.