Network Reliability & Observability Engineer
Position Summary:
The Network Reliability & Observability Engineer is an experienced, hands-on role focused on strengthening the reliability, availability, performance, and operational maturity of global Network Services. This is a platform ownership and service improvement role, not a traditional ticket-response position. The engineer will own and improve network observability capabilities, with SolarWinds as a required core competency, while turning telemetry, events, inventory, and service data into actionable operational insight.
This role partners closely with Network Engineering and Network Operations during recent device, site, circuit, firewall, wireless, SD-WAN, voice, and platform deployments to ensure observability, inventory, alerting, logging, backup, documentation, and operational handoff are built into production readiness. The role also works directly with Network Operations and MSP partners to improve incident response, reduce alert noise, strengthen capacity and performance planning, and drive continuous service improvement.
Why This Role Matters:
- Improves visibility into critical LAN, WAN, SD-WAN, wireless, firewall, internet, data center, cloud connectivity, and voice services.
- Strengthens reliability and availability by detecting service risk earlier, improving alert quality, and reducing repeat incidents.
- Ensures new infrastructure deployments are fully monitored, properly inventoried, supportable, and operationally ready before handoff.
- Establishes credible service-level reporting so leaders, service owners, Engineering, and Operations can understand service health, risk, and improvement priorities.
Core Responsibilities:
- Own, administer, and continuously improve SolarWinds as a core Network Services observability platform, including node lifecycle, SNMP v2/v3 polling, custom properties, pollers, groups, dependencies, maps, alerts, reports, dashboards, and platform data quality.
- Develop an
📌 Network Reliability (Bengaluru)
🏢 ADM
📍 Bengaluru