Job Title: Program Associate

Company: 9TO5

Location: Okhla, New Delhi

Work Mode: On-site

Experience: 1–3 years

Employment Type: Full-time

About the Role

9TO5 is looking for a proactive and highly organized Program Associate who can coordinate effectively across multiple teams and take ownership of projects from requirement to final delivery.

The ideal candidate should be comfortable communicating with the technology, design, operations, marketing and sales teams, as well as vendors and clients, ensuring everyone remains aligned on requirements, timelines, and deliverables.

Key Responsibilities

Coordinate with clients to understand requirements, expectations, and delivery timelines

Translate client requirements clearly for the technology, design, operations, and marketing teams

Work with the technology team on portal requirements, updates, order flows, and issue resolution

Coordinate with designers for artwork, mock-ups, packaging, catalogues, and client approvals

Work closely with operations and warehouse teams for inventory, quality checks, packaging, dispatches, and deliveries

Communicate with vendors regarding sourcing, pricing, samples, production, and timelines

Collaborate with the marketing team on product catalogues, campaign requirements, and client-facing materials

Maintain project timelines, order trackers, inventory records, and status reports





Share regular and professional updates with clients and internal stakeholders

Follow up consistently to ensure tasks are completed without delays

Identify potential issues and coordinate quick resolutions across teams

Manage multiple client projects simultaneously while maintaining accuracy and quality

What We’re Looking For

1–3 years of experience in program coordination, project management, client servicing, account management, or operations

Strong cross-functional communication and stakeholder-management skills

Confidence in communicating with clients, vendors, and internal teams

Ability to understand requirements and convert them into clear, actionable tasks

Excellent written and verbal communication skills

Solid attention to detail, ownership, and problem-solving ability

Good knowledge of Microsoft Excel or Google Sheets

Ability to manage multiple projects in a fast-paced working environment

Experience in corporate gifting, merchandise, e-commerce, logistics, technology, or agency operations will be preferred

Who Will Succeed in This Role?

Someone who can bring different teams together, communicate clearly, follow up consistently, solve problems quickly, and ensure every project is completed correctly and on time.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Program Associate (Okhla)
🏢 9to5
📍 Okhla