Job DescriptionAbout Position:
nWe are hiring for the Support Engineer position in Pune, requiring between 5 to 8 years.
n
- n
- Role: Support Engineern
- Location: Punen
- Experience: Between 5 to 8 Yearsn
- Job Type: Full-Time Employmentn

nWhat You'll Do:
n
- n
- Operate, monitor, support, and improve enterprise platforms and services using Postgres DBA, Progress 4GL, QAD ERP.n
- Troubleshoot incidents and service issues, perform root-cause analysis, and implement sustainable corrective and preventive actions.n
- Execute approved configuration, deployment, maintenance, upgrade, patching, and validation activities with appropriate controls.n
- Maintain operational documentation, runbooks, knowledge articles, support evidence, and status updates.n
- Collaborate with application, cloud, network, database, security, and service-management teams to maintain reliability and availability.n

nExpertise You'll Bring:
n
- n
- Practical administration and production-support experience involving Postgres DBA, Progress 4GL, QAD ERP.n




- Strong understanding of monitoring, incident resolution, change execution, troubleshooting, performance, availability, and operational controls.n
- Ability to follow and improve standard operating procedures, document technical work, and communicate status clearly.n
- Strong analytical, ownership, customer-service, collaboration, and problem-solving skills.n
- Ability to work effectively in structured enterprise support environments and manage priorities responsibly.n

nBenefits:
n
- n
- Competitive salary and perks packagen
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certificationsn
- Opportunity to work with cutting-edge technologiesn
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awardsn
- Annual health check-upsn
- Insurance coverage: group term life, personal accident, and Mediclaim

📌 Support Engineer (Pune)
🏢 Persistent Systems
📍 Pune