Key Responsibilities
Manage the end-to-end Order Management lifecycle, from order creation to fulfillment.
Handle customer orders, order booking, and billing-related queries.
Coordinate with internal teams and client stakeholders for smooth order processing.
Work on SAP; experience with SAP ByD is preferred.
Knowledge of SNOW (ServiceNow) will be an added advantage.
Use MS Office, especially Excel, for day-to-day operations and reporting.
Act as a Process SME, providing process guidance and resolving team queries.
Identify training needs and conduct process training and knowledge-sharing sessions.
Create and maintain training manuals and process documentation.
Key Requirements
Excellent written & verbal communication.
Solid analytical and problem-solving skills.
Positive attention to detail and accuracy.
Versatile to work in rotational shifts and from office all days.
Shipping industry experience will be an added advantage.
📌 Order Management F/immediate/2 3yrs Amravati
🏢 Innova ESI
📍 Amravati
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