CXM – Customer Experience Manager
Manage and improve overall customer experience.
Handle customer queries, complaints, and feedback
Ensure timely follow-up with customers.
Coordinate with Sales, Service, CRM and other departments.
Monitor customer satisfaction and resolve issues.
Maintain customer records and prepare daily/monthly reports.
Conduct customer feedback calls and track satisfaction scores.
Ensure company processes and customer service standards are followed.
Work towards improving customer retention and loyalty.
Qualification: Graduate
Experience: 1–3 years in Customer Relationship/Automobile/Service industry preferred.
Work Location: In person
📌 Krishna Kia Cxm – Customer Experience Manager Korba (India)
🏢 KRISHNA KIA KORBA
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.