Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something
inspiring and impactful. A place where you will make a difference and have a
excellent time doing it

By choosing Sagent, you can be part of our mission to make loans and
homeownership simpler and safer for all US consumers.

Sagent powers servicers and consumers. You power Sagent

ABOUT THE CHANCE:

Join Sagent as a Senior Technical Writer and help create and build up-to-date
product documentation infrastructure. You will be a core part of the product
management team working closely with business analysts, project managers and
other members of the Client Communications team to create resources that don’t
just document what the product does, but accelerates a user from novice to power
user.

Day-to-Day responsibilities at Sagent include but not limited to:
Create, maintain, and improve product documentation, including release notes,
process documentation, user guides, integration guides, API developer guides,
and in-product content such as tooltips and instructions.




Own the end-to-end documentation lifecycle, from understanding requirements
and product changes through authoring, editing, publishing, and maintenance.
Translate complex software and technical concepts into clear, accurate, and
engaging content for different audiences.
Build client learning aids beyond traditional documentation, including
videos, demos, guided tours, and other educational content.
Collaborate cross-functionally to ensure documentation is complete,
consistent, timely, and aligned with product releases.
Gather customer and stakeholder feedback, monitor usage where available, and
use insights to improve documentation and prioritize future content
investments.
Understand and help improve current documentation processes, templates, and
publishing practices.

We'd love to hear from you if you have:
Completion of a four-year college degree in a relevant discipline +6 years of
exp

📌 Technical Writer Sr Chennai
🏢 Sagent India
📍 Chennai