Job Description – Sales Staff
Position: Sales Executive / Sales Staff
Department: Retail
Location: Store
Reporting To: Store Manager
Key Responsibilities
Achieve daily, weekly, and monthly sales targets.
Attend customers and understand their requirements to provide the right product recommendations.
Maintain excellent customer service and ensure a positive shopping experience.
Drive key retail KPIs such as Conversion, ATV, UPT, and Sales Growth.
Maintain proper product display, visual merchandising, and store standards.
Ensure merchandise is replenished and the sales floor is always ready for customers.
Support stock receiving, tagging, inventory management, and stock counting.
Follow all company SOPs, policies, and operational guidelines.
Support CRM activities, customer follow-ups, and promotional campaigns.
Maintain cleanliness and discipline on the sales floor.
Coordinate with the Store Manager and team to achieve overall store targets.
Handle customer queries and complaints professionally.
Ensure proper billing and support smooth cash-counter operations when required.
Required Skills
Valuable communication and customer-handling skills.
Positive attitude and robust sales orientation.
Ability to work in a team and achieve targets.
Basic knowledge of retail operations.
Willingness to work adaptable shifts, weekends, and during promotional periods.
Prior retail/apparel experience will be an advantage.