We are hiring for an International Customer Service – Technical Support role to assist global customers with broadband and Wi-Fi related concerns. If you have strong communication skills, enjoy problem-solving, and can deliver high-quality support over voice calls, this opportunity is a outstanding fit.
About the Role:
This role involves handling inbound voice calls from international customers and helping them resolve issues such as slow internet, no connectivity, Wi-Fi drops, router/modem errors, and basic setup challenges. You will provide clear troubleshooting steps and ensure a smooth customer experience.
Key Responsibilities:
Support international customers with internet, Wi-Fi, and router/modem issues