Responsibilities:
Guest Reception: Greet and check-in guests or clients in a friendly and qualified manner.
Check-out Services: Assist with guest check-outs, process payments, and ensure all charges are accurate.
Phone and Email Management: Answer phone calls, take messages, and respond to emails promptly.
Reservations: Manage room or service bookings and handle cancellations.
Customer Service: Assist guests with inquiries, provide information about services, and handle requests for special accommodations.
Administrative Support: Perform clerical duties such as filing, faxing, and maintaining records.
Mail Handling: Receive and distribute incoming mail and packages.
Maintain Records: Keep accurate records of guest information, bookings, and payments.
Housekeeping Coordination:
Communicate with housekeeping staff regarding room availability, special requests, or guest needs.
Facility Management: Monitor and ensure that the front office area is clean, organized, and presentable at all times.
Job Type: Full time
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks:
Paid time off
Provident Fund
Ability to commute/relocate:
Ashoka Nagar, Orissa: Reliably commute or planning to relocate before starting work (Required)