Responsibilities
CRM & Lead Management:
Maintain and regularly update the CRM with accurate lead information, follow-ups, meeting status, and conversion stages.
Notion Management:
Keep internal lead trackers, client information, BD pipelines, follow-up schedules, and relevant documentation updated on Notion.
WhatsApp Communication:
Actively manage and respond to incoming WhatsApp enquiries, ensure timely follow-ups, answer basic client queries, qualify leads, and move prospects towards a consultation or meeting.
Lead Follow-ups:
Ensure no qualified lead is left unattended and maintain consistent communication until conversion or closure.
Daily Pipeline Management:
Track all active prospects, upcoming follow-ups, meetings, and conversions and keep the team updated.
Feedback Calls:
Attend client feedback calls, understand client concerns and requirements, document key feedback, and coordinate with the relevant internal teams to ensure timely resolution and follow-up.
Qualifications
Bachelor's degree or equivalent experience
Excellent written and verbal communication skills
Highly organized with excellent attention to detail
📌 Business Development Associate Mumbai
🏢 Kenko Wellness
📍 Mumbai
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