Qualifications
Robust customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to create a welcoming and responsive environment.
Excellent Communication skills to coordinate with team members, guests, and management effectively.
Operations Management skills to oversee floor activities, staffing, inventory-related needs, and adherence to service standards.
Training skills to onboard, guide, and develop front-of-house staff for consistent, high-quality service.
Previous experience in restaurant or hospitality management, preferably in a high-traffic, casual or upscale dining environment.
Ability to work flexible schedule, including evenings, weekends, and holidays, as required by restaurant operations.
Strong problem-solving, leadership, and team-building abilities, with a calm approach under pressure.
Relevant diploma or degree in hospitality management or a related field is preferred but not mandatory.