Job Description

We are looking for a friendly, qualified, and customer-oriented Front Office Receptionist to join our 3-star hotel team.

Key Responsibilities
Welcome and greet guests with a warm and skilled attitude.
Handle guest check-in and check-out procedures.
Manage room reservations and guest enquiries.
Answer telephone calls and respond to guest requests.
Maintain accurate guest records and front office documentation.
Coordinate with Housekeeping, F&B;, and other departments.
Handle guest complaints and resolve issues professionally.
Collect payments and maintain billing records.
Ensure smooth day-to-day front office operations.

Requirements
Previous experience in a hotel front office/reception role preferred.
Good communication and interpersonal skills.
Basic computer knowledge.
Knowledge of hotel PMS software is an advantage.
Pleasant personality and qualified appearance.
Ability to work in shifts, including weekends and holidays.
Freshers with good communication skills may also be considered.

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:
Flexible schedule
Food provided
Provident Fund

Work Location: In person

📌 Front Office Receptionist Madurai
🏢 Heritage Residency
📍 Madurai