Job Description Quality Auditor | HNI Business
ParticularDetailsPositionQuality Auditor HNI BusinessDepartmentTraining & QualityLocationMumbai / DelhiExperience2-5 Years

Reporting ToHead Training & Quality

Role Purpose
To ensure quality, process adherence and continuous improvement across HNI Dealers/RMs through regular audits, timely feedback, coaching and process interventions.
Key Responsibilities
Conduct regular audits of Dealers/RMs as per the defined audit plan.
Ensure audit coverage, accuracy and timely feedback.
Identify recurring gaps and provide actionable improvement feedback.
Work with Dealers/RMs and Business teams to improve quality and RSR/productivity.
Conduct quality briefings and focused training based on audit findings.




Support process improvement and quality initiatives.
Escalate critical/repeat observations and maintain proper audit records and MIS.
Participate in calibration and governance reviews.

Key Skills
Valuable understanding of BFSI / Capital Markets / Wealth Management
Solid analytical and observation skills
Valuable communication and feedback skills
MS Excel and MIS reporting
Ability to work with business teams and drive improvement
Quality-conscious and process-oriented mindset

📌 Quality Auditor Mumbai (India)
🏢 ANANDRATHI
📍 India