Key Responsibilities
Manage daily front office operations and supervise the front office team.
Ensure smooth check-in, check-out, reservations, billing, and guest services.
Handle guest complaints and ensure high customer satisfaction.
Monitor room inventory, occupancy, and revenue prospects.
Prepare duty rosters and coordinate with Housekeeping and other departments.
Ensure proper use of PMS and maintain accurate guest records.
Train, guide, and evaluate front office staff.
Maintain hotel standards, discipline, and operational procedures.
Requirements: Solid communication and leadership skills, hotel PMS knowledge, guest-handling ability, and flexibility to work shifts.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Office Manager Kollam
🏢 ARAFA INDUSTRIES
📍 Kollam
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