We are looking for an enthusiastic and target-oriented Telesales Executive to join our team in Gurgaon. The ideal candidate should have good communication skills, a positive attitude, and the ability to convert leads into successful business opportunities through effective calling and follow-ups.
Key Responsibilities
Make outbound calls to prospective customers and generate business prospects.
Understand customer requirements and explain products/services effectively.
Follow up with leads through calls, WhatsApp, and emails.
Maintain regular communication with existing and potential customers.
Identify customer needs and provide suitable solutions.
Achieve monthly and quarterly sales targets.
Maintain accurate records of calls, leads, follow-ups, and conversions in the CRM.
Coordinate with the sales and internal teams for smooth lead conversion.
Handle customer queries and objections professionally.
Prepare regular reports on calling activities, leads, and sales performance.
Required Skills
1–3 years of experience in Telesales / Inside Sales / Telecalling / Business Development.
Excellent verbal communication and interpersonal skills.
Solid convincing and negotiation abilities.
Target-oriented with a proactive approach.
Good follow-up and relationship-management skills.
Comfortable making a high volume of outbound calls.
Basic knowledge of MS Office and CRM tools.
Ability to work independently as well as in a team.
Preferred Candidate
Candidates with experience in B2B/B2C sales, IT services, software, or technology sales will be preferred.
Candidates who are confident, energetic, and comfortable working in a target-driven workplace.