Job DescriptionFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

NJob Description – Technical Customer Service Executive

NJob Role

nWe are hiring Technical Customer Service Executives for an international UK telecom process.

NThis is not a complete technical support role. The position primarily involves technical customer service, where you will assist UK customers with telecom-related queries, basic troubleshooting, and service-related concerns.

NContact HR -Muhila

nResponsibilities

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Handle customer calls from the UK and provide skilled assistance.
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Understand and resolve customer queries related to telecom services.
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Perform basic technicaltroubleshooting and guide customers through solutions.
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Provide clear information about products, services, and connectivity issues.
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Maintain valuable customer service and ensure a positive customer experience.
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Accurately update customer information and call details in the system.
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nEligibility

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Freshers are welcome toapply.
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Good English communication skills are required.
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Candidates should have positive listening and interpersonal skills.
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Basic computer knowledge is preferred.
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Willingness to work in UK shifts/night shifts.
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Candidates with a customer service or BPO background can also apply.
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nWhat We're LookingFor

NIf you have good communication skills, a customer-friendly attitude, and basic technical knowledge, you can apply—even if you don't have prior technical support experience.

NFreshers with good communication skills are encouraged to apply!

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Anyone who attended interview before 30 days are not eligible to attend walk-in.
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nDisclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.Com email addresses.

📌 Customer Service Specialist Bengaluru
🏢 Firstsource
📍 Bengaluru