Customer Experience Executive Gurugram

Customer Experience Executive Gurugram

14 Sep
|
Worxpertise (Edge Business Solutions
|
Gurugram

14 Sep

Worxpertise (Edge Business Solutions

Gurugram

Job Overview

Worxpertise is hiring Customer Experience Executives to manage customer interactions, resolve queries, and deliver an exceptional customer experience. Candidates must have strong communication skills in English along with Malayalam or Telugu.

Mandatory Requirements
Fluent English Communication (Verbal & Written)
Malayalam OR Telugu Language Proficiency
Graduate in Any Discipline
Customer-focused attitude and problem-solving skills

Key Responsibilities
Handle customer queries through calls, chats, or emails.
Provide timely and accurate information to customers.
Resolve customer concerns and ensure customer satisfaction.
Understand customer needs and guide them on products/services.
Maintain quality standards and service levels.
Record customer interactions accurately in the system.

Preferred Skills




Customer Service
Customer Support
Regional Language Support
Client Handling
Query Resolution

Why Join Worxpertise?
Freshers can apply
Quick-growing CX organization
Career growth opportunities
Qualified work environment
PF Advantages

About Worxpertise

Worxpertise is a leading Customer Experience (CX), Business Process Management (BPM), and Digital Solutions company helping global organizations deliver superior customer experiences through innovative technology and operational excellence.

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits
Provident Fund

Work Location: In person

📌 Customer Experience Executive Gurugram
🏢 Worxpertise (Edge Business Solutions
📍 Gurugram

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