NWe are looking for enthusiastic and customer-focused specialists to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.
NLocation: Bellandur, Kengeri & Bhartiya City
N5 Days Working & 2 Days Off (Rotational)
NJob Responsibilities
n
N
Handle customer queriesexclusively through voice calls.
N
Provide accurate information and resolve customer concerns professionally.
N
Ensure excellent customer satisfaction during every interaction.
N
Maintain call quality and productivity standards.
N
Update customer detailsand interaction records in the system.
N
nEligibility
n
N
Freshers and experienced candidates are welcome to apply.
N
Candidates from any educational background can apply.
N
Excellent English communication skills are mandatory.
N
Comfortable working in rotational shifts.
N
Willing to work from the office in Bengaluru.
N
Basic computer knowledge is required.
N
nSkills Required
N
n
Solid verbal communication.
N
Positive listening and problem-solving skills.
N
Customer-focused attitude.
N
Ability to work in rotational shifts including night shifts.
N
📌 Hiring: Customer Service Representative Bengaluru
🏢 Alorica
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.