We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly.

Key Responsibilities:
Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.
Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.
Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.
Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems,



ensuring all information is up-to-date and well-organized.

Required Skills and Expectations:

Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Robust problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
Experience

0 - 2 Years
No. of Openings

2
Education

Graduate
Role

Customer Support Executive
Industry Type

IT Services & Consulting
Gender

Female
Age Limit

21 - 30 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Face Interview Location

floor 3,G-20/160 sec 7 rohini

📌 Customer Support Executive Female Fresher Sector 7 (India)
🏢 Expanderful India
📍 India