About the CompanyAt Coronis Health, we are specialists serving specialists. We simplify the complexities of RCM, empowering providers to focus on delivering exceptional patient care while achieving their financial and operational goals. Whether optimizing the billing process, managing claims or delivering actionable insights, we craft solutions designed to support growth and scalability tailored to each practice's unique needs. With a steadfast commitment to advancing technology, security and innovation, Coronis Health is trusted by thousands of healthcare organizations nationwide to manage their medical billing and revenue cycle operations. Our approach is rooted in empathy, integrity and a relentless passion for driving financial health, operational excellence and strategic success for our clients.Hiring Freshers to work in U.S. Shifts (International Voice process), the executives in this department, collect billing outstanding, on behalf of Doctors,
Hospitals and Healthcare providers.ResponsibilitiesPerform pre-call analysis and check status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform post call analysis for the claim follow-upAssess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contactProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of advantages received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpaymentsEnsuring the daily assigned accounts are resolved/ worked onEscalate difficult collection situations to Team Leaders situations and seek education and instruction.QualificationsUnder Graduation Degree – Preferably, Arts and ScienceRequired SkillsExcellent English Communication SkillsAdherence to U.S. Shift TimingsGood analytical and listening skillsWorking knowledge in MS office
📌 Hiring: Trainee (India)
🏢 Coronis Ajuba
📍 India
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