Key Responsibilities

- Manage customer master data, outstanding, ageing, collections follow-up, account statements, credit/debit notes and customer queries.
- Process Vendor POs & Customer POs and handle end-to-end Order Processing in SAP from PO receipt to billing, dispatch and closure.
- Verify pricing, schemes, discounts, taxes, commercial terms and approvals before order processing.
- Coordinate with Sales, Finance, Warehouse, Logistics, Supply Chain, IT & HO for smooth order fulfilment and issue resolution.
- Handle Sales Reconciliation, RMA, PBMS, billing discrepancies, schemes, freebies, FOC invoices and display discounts.
- Monitor SKU availability, open orders, RMA, GIT (Goods in Transit), slow/non-moving and defective inventory.
- Prepare Daily/Weekly/Monthly MIS, Sales, Billing, Inventory, RMA,



Receivables and Reconciliation Reports using Advanced Excel.
- Support audits, documentation, SOP compliance and cross-functional coordination.

Candidate Requirements

- Experience: 37 years in Order Processing / Sales Operations / Sales Coordination / Commercial Operations.
- Education: B.Com / Bachelor’s Degree in Commerce preferred.
- Solid working knowledge of SAP, Advanced Excel, MIS Reporting, Billing, Reconciliation and Order Management.
- Good communication, coordination and problem-solving skills.
- Candidates with experience in FMCG / Consumer Electronics / General Trade / Retail / Distribution will be preferred.

📌 Branch Commercial Officer(Off-Role) (Gurugram)
🏢 Panasonic Life Solutions
📍 Gurugram